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We're here for you every step of the way

Our focus is to provide exceptional care for you and your pet during one of the most difficult moments of pet ownership.

Euthanasia At Home

We offer a gentle, peaceful euthanasia experience for you and your pet. We’re here to support you with compassion and care during this private and intimate moment between you and your pet

Aftercare

Whether you choose burial or cremation, we’ll help you honour your pet in a way that feels right for you. Cremation can be arranged privately or through our trusted sister company Gentle Waters.

Keepsakes

We offer a selection of urns and keepsakes to help create a heartfelt tribute for your cherished pet.

A celebration of life ceremony can be a personalised way to honour the life and bond shared with your pet.

Free Phone Consultation

Euthanasia  is a difficult decision many pet owners struggle with. We are asked on a daily basis, "How do I know when it's the right time?" - to which there's no single answer. There are so many questions and considerations we can help support you through.

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If you're unsure about your pet’s comfort or wellbeing, we are here to help. Our FAQ page may offer you some help, or you are welcome to book a free 20-minute phone call with one of our team to talk things through without judgement.

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Why families love and trust Our Pet's Goodbye

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Asha

Kate was absolutely incredible with our family and our beautiful Asha at such a heartbreaking time for us.

Every step of the way, Kate ensured we knew what was happening and gave us all the time we needed to ask questions, and the much needed last snuggles. I'm so grateful Asha got to make a new friend in Kate before leaving us.

I cannot thank you all enough for the respect shown to us and our big girl.  Asha will always be in our hearts. 

 

- Rochelle and family

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Cashew

We wish to acknowledge the service of Our Pet's Goodbye and to thank Nic for helping us face the painful decision to let our beautiful boy Cashew fly free.

 

To be able to be at home holding him in our arms was the peaceful farewell he so deserved. Our hearts are breaking and it will take awhile to learn to live without him around, but we will find comfort in our wonderful memories of our loyal family member. 

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- The Burnside family

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Mocha

Recently I had to make the heartfelt decision to say goodbye to my mate of 9 years - Mocha. The empathy and compassion from Nic was amazing. She was so patient with the both of us and made the whole procedure so calming... even to the point of settling Mocha into his donut and assisting to carry him to his resting place. It's so quiet without him, however always in my heart and pain free whilst he is playing with his doggie mates.

Thank you Nic from start to finish!!!

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- Sue

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Storm

I was absolutely touched by the gentleness, empathy and pure kindness shown at every step in the process of letting go of my 14 year old ‘wee’ girl after a particularly challenging last few weeks in her heartbreaking struggle with feline brain disease. The precious paw prints and nose prints were such a very special final touch and will remain a very precious memento of my wee girl. ​

Thank you all so very much, from the bottom of my heart.

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- Keryn

With care and support, we're here to help you

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Dr Nic

I am dedicated to supporting families through the challenges of euthanasia with compassion and without judgment. Growing up on a small farm with my father who is also a vet, I witnessed the importance of end-of-life care and how different and special home euthanasia is.

Since graduating from Glasgow University in 2001, I’ve spent much of my career in emergency medicine. Helping pets and their families during these difficult times led me to start Our Pet’s Goodbye, offering a gentle and compassionate end-of-life experience for every pet.

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Dr Kate

I grew up surrounded by both farm animals and family pets and always knew I would one day become a vet. I graduated from the University of Melbourne in 2006 and until recently I have spent most of my professional life working in various busy clinics, mainly with cats, as I have a special interest in feline medicine. Although I have been involved with euthanasia since the start of my career, the loss of my very special dog Boo at the end of 2021 marked the beginning of a more focused interest in the euthanasia process and the sense of loss that comes with it. I joined Our Pet’s Goodbye at the end of 2022, and I find the work that we do immensely rewarding.

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Dr Alice

I grew up on a small farm and experienced the heartbreak of losing a beloved pet at an early age when my gorgeous pony, Polly-Anna, was euthanised. Since graduating in 2015, I have worked in general practice before moving into orthopaedics four years ago, focusing on restoring mobility and improving quality of life for animals. Throughout my career, I have been involved in pet euthanasia, and some of my most meaningful moments as a veterinarian have come from helping families say goodbye with peace and dignity. Alongside my work in orthopaedics, I have recently joined Our Pet’s Goodbye to provide calm, compassionate end-of-life care in the comfort of a pet’s home.

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Dr Helen

I have always had animals in my life and, since I can recall, I have been driven by a genuine love of animals and the special animal-human bond. I graduated from Massey University in 1989 and became a Registered Specialist in Small Animal Surgery in 2006 after many years of study and practice in New Zealand and around the globe. More recently, I have been given the wonderful opportunity to work with the loving team at Our Pet’s Goodbye; I believe that providing a peaceful home euthanasia for our cherished fur-family members is such a special and important service, and I sincerely appreciate what a privilege it is to be invited into this moment.

“Te whakapono ki te atawhai me te haumaru arongonui – Belief in kindness and emotional security”.

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Michelle

My love for animals began at a very young age with a special place in my heart for cats. After completing my Certificate in Veterinary Nursing in 2010, I dedicated 13 years to working in Christchurch veterinary clinics, caring for pets through every stage of life and supporting the families who love them. The loss of my beloved cat Moo changed me forever. I had never experienced grief like that before, and it opened my eyes to how important it is to have support and understanding through such a difficult time. That experience has stayed with me and inspires me to help others feel seen, supported, and cared for when saying goodbye to their cherished pets.

Frequently Asked Questions

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